Shea butter is susceptible too hot and/or warm temperatures so it is important to ensure that you are available to receive your product when it is delivered. If product melts as a result of exposure to extreme temperature, re solidify by refrigerating. Product softening does not change benefits to the skin.
We currently use UPS GROUND. All orders are processed and shipped out within 5-10 business days (Excluding weekends & holidays)
Please double check and make sure that you submit the correct information at checkout. Due to security reasons, we are unable to change your address or payment method once you have checked out. If your address isn't correct and your order gets shipped out please create a UPS My Choice account to track shipment and/or edit your address. If package gets lost due to an incorrect address provided, NO REFUND WILL BE MADE. WE are not responsible for your mistake.
All sales are NON-REFUNDABLE